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Impact Technology Solutions.

ITS Provides Complete Support For Your Business Environment

About ITS

About Us

"Professional Services for your Information Technology Needs."

Based in Memphis, Impact provides a wide range of I.T. services to Mid-South businesses. Whether servicing a large or small business, we provide quality and reliable support - every time!

Our goal is to deliver better service at a more reasonable price compared to the competition.

Areas of Service
  • Desktop & Helpdesk Support
  • IT Projects & Service Migrations
  • Application Support
  • Infrastructure
  • Website Development
Our Guiding Principles
  • Practice honesty, integrity, and fairness in everything we do.

  • Assure every customer receives value, quality, and satisfaction.

  • Create an environment in which our employees can succeed.

  • Consistently promote these Christian principles through our behavior.

  • Return to our community by helping out local ministries.

Ministries We Support

Our Services

Impact Technology Solutions offers a variety of services to meet any need, big or small.
We work closely with our customers to deliver the best results at a cost-effective rate.


Desktop & Helpdesk Support

ITS specializes in remote and on-site desktop support. We are able to effectively troubleshoot and repair problems in a timely manner. Our helpdesk is backed by a team available 24/7 to troubleshoot and escalate issues efficiently.



ITS realizes that one of the most vital parts of any organization is its technology infrastructure. We make sure your servers and network hardware are up-to-date and running efficiently.


Website Development

ITS understands that a company's website is the "front door" to their business. We utilize cutting edge web design techniques to give you the internet presence your business is looking for.


IT Projects & Service Migration

ITS specializes in providing full support for large or small IT projects. Whether a new implementation or a service migration, ITS will work with all necessary vendors to ensure the project is completed successfully.


Application Support

ITS knows that each organization has its own diverse set of critical programs and processes it relies upon in order to run efficiently. We support the enterprise or small business applications that enable your company to succeed.

Our Team

Our team is comprised of experienced individuals who possess skills that will help support your business.

Shawn Troxel CIO / President

Andrew Aldrich Systems Administrator
Lead Consultant

Joshua Croom Systems Analyst
IT Consultant

Josh Baucke Senior Systems Technician
Lead Consultant

Elijah Dierx Systems Technician
IT Consultant

Andrew Elkins Systems Technician
IT Consultant

Our Portfolio

ITS Supports A Diverse Set of Customers Throughout the Mid-South

  • West Tennessee Family Solutions
  • Insight Risk Management LLC
  • Fultz Tax Office
  • Advance Memphis
  • Cordova Cars
  • Crosspointe Baptist Church
  • McCray Drilling LLC
  • Mid-South Pulmonary Specialists
  • Regional Medical Center

Contact Us

Company Info

Impact Technology Solutions is located in Memphis, TN. We serve customers throughout the Mid-South.

7980 N. Brother Blvd. Memphis, TN
(901) 507-4747