Impact Technology Solutions
ITS Provides Complete IT Support For Your Business Environment

About ITS

About Us

“Professional Services for your Information Technology Needs.”

Based in Memphis, Impact provides a wide range of I.T. services to Mid-South businesses. Whether servicing a large or small business, we provide quality and reliable support – every time!

Our goal is to deliver better service at a more reasonable price compared to the competition.

ITS is certified to provide industry-quality I.T. services to all of our customers.

Areas of Service

Our Guiding Principles

Practice honesty, integrity, and fairness in everything we do.

Assure every customer receives value, quality, and satisfaction.

Create an environment in which our employees can succeed.

Consistently promote these Christian principles through our behavior.

Return to our community by helping out local ministries.

Ministries We Support

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Our Services

Impact Technology Solutions offers a variety of services to meet any need, big or small.
We work closely with our customers to deliver the best results at a cost-effective rate.

 

DESKTOP & HELPDESK SUPPORT

ITS specializes in remote and on-site desktop support. We are able to effectively troubleshoot and repair problems in a timely manner. Our helpdesk is backed by a team available 24/7 to troubleshoot and escalate issues efficiently.

INFRASTRUCTURE

ITS realizes that one of the most vital parts of any organization is its technology infrastructure. We make sure your servers and network hardware are up-to-date and running efficiently.

WEBSITE DEVELOPMENT

ITS understands that a company’s website is the “front door” to their business. We utilize cutting edge web design techniques to give you the internet presence your business is looking for.

PROJECT & SERVICE MIGRATION

ITS specializes in providing full support for large or small IT projects. Whether a new implementation or a service migration, ITS will work with all necessary vendors to ensure the project is completed successfully.

APPLICATION SUPPORT

ITS knows that each organization has its own diverse set of critical programs and processes it relies upon in order to run efficiently. We support the enterprise or small business applications that enable your company to succeed.

NETWORK & CYBER SECURITY

ITSealizes that data and information are critical to a businesses’ processes and must be reliably protected from attackers. We ensure that networks are secure and that best security practices are in place to protect companies, their assets, and the people working for them.

Pricing

Impact Technology Solutions offers three distinct options to meet the needs of any organization large or small. 

 

MANAGED SERVICE PROVIDER

ITS acts as your I.T. department. This package includes help desk tickets, remote support, system administration, cyber security, and meeting with organization leadership to guarantee I.T. can meet the needs of the growing business or organization.  All at the same price month to month.

HOURLY RATE

For smaller organizations where the MSP model just doesn’t make sense ITS proudly offers a pay-as-you-go pricing model. Use us only when you need us. This option is great for smaller organizations.

IT PROJECTS

ITS works for a set price on delivering a particular solution, whether that be rolling out hundreds of computers, migrating to a new domain, exchange migrations, or developing a new website, ITS is equipped to step in and provide.

Request Pricing

Our Team

Our team is comprised of experienced individuals who possess skills that will help support your business.

Shawn Troxel
Shawn Troxel
CIO - President

Andrew Aldrich
Andrew Aldrich
Director of IT - Systems Administrator

Josh Baucke
Josh Baucke
Senior Systems Technician - Lead Consultant

Caleb Hall
Caleb Hall
Kronos Implementation & Training Specialist

Andrew Elkins
Andrew Elkins
Solution Expert - IT Consultant

Ellie Dierx
Ellie Dierx
Kronos Training Specialist

Elijah Dierx
Elijah Dierx
Kronos Implementation Support

Nathan Hull
Nathan Hull
Kronos Workforce Activities Support

Ed Jones
Ed Jones
Kronos InTouch Timeclock Setup and Deployment

Our Portfolio

ITS Supports A Diverse Set of Customers Throughout the Mid-South

Contact Us



Company Info

Impact Technology Solutions is located in Memphis, TN. We serve customers throughout the Mid-South.7980 N. Brother Blvd. Memphis, TN
Sales                         Support
(901) 233-6534                    (901) 507-4747
sales@it-impact.com         help@it-impact.com